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Turn every lead into a connected customer journey.

Wacloudsend.com brings Meta WhatsApp Cloud API, chatbots, CRM, billing, sales pipelines, integrations, IVR and Smart Calling AI together in one streamlined business automation platform.

Meta WhatsApp Cloud APINo-code Chatbots & FlowsCRM + BillingLead AutomationIVR + Smart Calling AI
Book a Free Consultation →Explore the Platform
One platform for capture → engage → qualify → follow-up → quote → invoice → convert.
Wacloudsend WhatsApp automation platform
WhatsApp automation & business messaging01 / 06
Wacloudsend one platform business automation
One platform: WhatsApp, chatbot, CRM, IVR & automation02 / 06
Wacloudsend automation platform
Automate customer journeys and sales follow-ups03 / 06
Wacloudsend connected lead management
Connect leads from multiple channels04 / 06
Wacloudsend replacing disconnected business tools
Replace disconnected tools with one workflow05 / 06
Wacloudsend lead conversion automation
Capture, engage, qualify, follow up and convert06 / 06
One connected platform

Stop stitching together 5–10 different tools.

Give your sales, marketing and support teams one place to manage conversations, leads, customers, follow-ups, quotes, invoices and calls.

🎯
CaptureLeads from every channel
💬
EngageWhatsApp & chatbot
🧠
QualifyQuestions, tags & flows
📋
ManageCRM & pipeline
🧾
Quote & BillQuotes & invoices
🚀
ConvertFollow-up & sales
01 · WhatsApp Cloud API

Make WhatsApp your business communication engine.

Use Meta's WhatsApp Cloud API to build structured, scalable customer communication—without relying on manual phone-based workflows.

  • Personalized template messaging and campaign automation
  • Interactive CTA buttons, quick replies, lists and rich media
  • Automated replies, lead qualification and chatbot journeys
  • Multi-agent conversations and centralized customer history
  • Scheduled follow-ups, reminders and customer notifications
  • Webhooks and APIs for connecting your own applications
Built for compliant business messaging using Meta's WhatsApp Cloud API. Messaging eligibility, templates and Meta conversation charges depend on Meta's current policies and pricing.
02 · Chatbots & flows

Let conversations move leads forward—even when your team is offline.

Build structured customer journeys that ask the right questions, collect information, route leads and trigger actions automatically.

🤖

No-code chatbot journeys

Create guided flows for enquiries, lead qualification, support, product discovery, appointment requests and more.

  • Visual flow logic
  • Buttons & quick replies
  • Conditional routing
⚡

Instant actions

Turn a customer response into a CRM action—tag a lead, assign an owner, create a reminder, move a pipeline stage or trigger a message.

  • Tags & attributes
  • Automated follow-ups
  • Team notifications
🧑‍💻

Bot → human handover

Automate repetitive questions while giving your team a clean handover when a conversation needs a human touch.

  • Shared customer context
  • Agent assignment
  • Conversation history
03 · CRM + Sales Pipeline

Know every lead. Remember every promise. Follow up on time.

Your CRM becomes the operating layer between incoming leads and closed business.

✓Customer tagging & segmentation
Organize contacts by source, interest, stage, priority and custom tags.
✓Notes & interaction history
Keep context, conversations and internal notes together.
✓Reminders & follow-ups
Make sure leads don't disappear after the first conversation.
✓Sales pipeline
Move leads through stages and track ownership and progress.
✓Email communication
Keep email touchpoints part of the customer record and workflow.
04 · Quotes, invoices & billing

From enquiry to quotation to invoice—without leaving the workflow.

Give your team a practical sales-to-billing flow so commercial follow-up happens alongside customer management.

🧾

Create professional quotes

Prepare and share quotations for leads directly from the CRM workflow, with the customer and opportunity context attached.

💳

Convert quotes into invoices

Move a qualified opportunity toward billing with a connected quotation and invoice process.

📊

Keep commercial history together

See customer details, notes, follow-ups, pipeline stage and billing activity in one connected record.

05 · Lead integrations

Bring leads from where your customers already find you.

Connect lead sources and business tools so incoming enquiries can enter the same CRM, routing and follow-up workflow.

● Justdial● IndiaMART● Facebook Leads● Instagram● Google● Google Sheets● Webhooks● API● Zoom● Custom integrations
🔗

Capture automatically

Bring new enquiries into the system instead of manually copying lead details between portals and spreadsheets.

🧭

Route & assign

Use source, tags, attributes or workflow rules to send leads to the right person or pipeline.

📈

Track conversion

Connect the source of a lead to its conversations, follow-ups, pipeline movement and sales outcome.

06 · IVR + Smart Calling AI

Give your sales and support calls a professional system.

Combine structured IVR, call routing and intelligent calling workflows with the same customer and lead context used by your CRM.

  • Professional IVR menus and call routing
  • Sales and customer-support call workflows
  • Lead-aware calling and follow-up tasks
  • Call activity connected to customer records
  • Smart Calling AI workflows for eligible use cases
  • Use calls and WhatsApp together across the customer journey
01Incoming call
Welcome caller and identify intent.
02IVR routing
Sales · Support · Accounts · Other
03CRM context
Bring the customer record and previous activity into the workflow.
04Smart follow-up
Trigger reminders, WhatsApp messages or next-step actions.
Built for real businesses

One automation layer. Multiple business use cases.

Configure the platform around the way your team sells, supports and follows up.

🏢 B2B & ManufacturingDealer enquiries, RFQs, quotes, follow-ups and sales pipelines.
🏠 Real EstateLead capture, qualification, site-visit follow-up and calling.
🎓 EducationCourse enquiries, counselling flows, reminders and admissions follow-up.
🛍️ E-commerce & D2CCampaigns, customer support, order communication and retention.
✈️ Travel & HospitalityEnquiries, itineraries, follow-ups, customer communication and calls.
🩺 HealthcareEnquiry routing, appointment workflows and support communication.
📣 AgenciesManage multiple client lead flows, campaigns and automation projects.
⚙️ Custom OperationsAPI, webhooks and custom scripting for specialized workflows.
Flexible plans

Start with what you need. Scale as you automate.

Platform plans can be configured around your messaging, automation, CRM, calling and integration requirements.

Start
₹999/month*

For businesses starting their automation journey.

  • WhatsApp Cloud API tools
  • Core automation
  • CRM essentials
  • Lead management
  • Support & Offers
Ask for details
Business automation
Custom configuration

For teams that need CRM, advanced workflows, billing, integrations and calling together.

  • Chatbots & automated flows
  • CRM, tags, notes & reminders
  • Quotes & invoices
  • Justdial / IndiaMART / social lead integrations
  • IVR & Smart Calling AI options
  • API, webhooks & custom automation
Build My Workflow →
Scale
Talk to us

For growing teams with higher volume, multiple workflows or custom requirements.

  • Advanced integrations
  • Custom workflows
  • Team & routing requirements
  • Custom scripting / implementation
Request consultation

*Platform starting price shown for reference; WhatsApp/Meta usage and other third-party charges may apply based on the selected setup.

Let's automate your business

Tell us what you want to automate.

Fill in your requirements and send the complete enquiry to our WhatsApp team in one click.

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Frequently asked

Questions businesses ask before automating.

What is Meta WhatsApp Cloud API?

It is Meta's business messaging API for connecting WhatsApp conversations to business software, automation, templates, customer workflows and other systems.

Can I use buttons and interactive messages?

Yes. Depending on the approved message type and Meta's current capabilities, interactive experiences can include call-to-action buttons, quick replies, lists and rich media.

Can leads from Justdial, IndiaMART, Facebook and Instagram enter the CRM?

Wacloudsend is designed around lead-source integrations, APIs and webhooks so supported sources can feed into the same lead-management workflow.

Can the CRM track tags, notes and follow-ups?

Yes. The CRM workflow is designed to centralize customer records, tags, notes, reminders, activities, ownership and pipeline stages.

Can I create quotes and invoices for leads?

Yes. The platform includes a connected commercial workflow for quotations and invoices so sales teams can move from enquiry toward billing without losing customer context.

Do you provide IVR and AI calling?

Yes. IVR and Smart Calling AI are part of the business automation offering, with configuration depending on your calling use case and telephony requirements.

Can I connect my own application?

Yes. APIs, webhooks and custom integration workflows can be used for supported business systems and specialized requirements.

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